Kimberley Anderson
Kimberley brings more than 22 years of experience across hospitality, financial services, marketing, and commercial strategy.
Combining financial discipline with practical operational knowledge, Kimberley works closely with leadership teams to identify opportunities, simplify complexity, and implement strategies that strengthen both customer experience and business performance.
Blog posts
Complaint processes are almost always built around the business. When handled properly, they’re a way to build customer relationships and a rich data source.
In today’s marketing mix, Influencer Marketing is most effective when treated as an ongoing, integrated strand of a brand’s strategy.
When directly working with influencers, we’ve seen and heard what works and what doesn’t. In the first of our two-part series, we share what we’ve learned
Social media
